Our 18,000+ Clients range from start-up entrepreneurs to multi-national firms, including over 7,000 CPA's and business consultants. Within the firm, our users are typically the CEO, CFO, Controller and Planners.
We pride ourselves on our customer service, as we continuously improve, innovate and add new models each year to guide our clients through the perilous waters. We listen to our customers which allows us to improve our products and give them what they want and need. Every customer's opinion is important to us. We bend over backwards to win a prospect's business and to keep him or her as a happy customer when they join our team.
Our flag flies strongly indicating that we are the land of the free and home of the brave! United, we stand taller and stronger!
Dr. John F. Richardson speaks to customers and prospects on a daily basis, since he is truly a hands-on manager and wants to keep tuned in to real world needs through constant feedback.
We have numerous customer letters on file.
Dear John,
I wanted to tell you how delightful it was working with you and your two very special programs, CEO's Strategic Planner and Bottomline-V.
Your guidance ensured that we could and would appreciate all you have designed. The programs are outstanding and its first use (with your help) probably saved us a week of work. I believe the programs paid for themselves in the first case.
The clients appreciate the finished report format and presentation. You can be assured we will use it whenever we can.
